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Privacy Policy

GLO031211MW4, better known as GRUPO LOGRA S. DE R.L. DE C.V., with address at 16th street, 13-A and 31# 116, MEXICO neighborhood, MERIDA city, MERIDA municipality or delegation, C.P. 97125, in the entity of YUCATAN, country MEXICO, and internet portal www.logra.com.mx, is responsible for the use and protection of his personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:

  • Provide you with information to make quotes, provide logistics services, notify you of arrivals, delays, cancellations and confirmations
  • Issue corresponding tax receipts for the contracted services.
  • Analyze the credit conditions to be granted, if applicable.
  • Preparation of service provision contracts.

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

  • Respond to clarifications, comments, complaints or suggestions regarding current services.
  • Create database for statistical and commercial purposes.
  • Marketing or advertising.
  • Commercial prospecting.

If you do not want your personal data to be used for these secondary purposes, please indicate below:

I do not consent to my personal data being used for the following purposes:

[ ] Respond to clarifications, comments, complaints or suggestions regarding current services.

[ ] Create a database for statistical and commercial purposes.

[ ] Marketing or advertising.

[ ] Commercial prospecting.

Refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification data
  • Contact information
  • Asset and/or financial data
  • Commercial reference data.

In addition to the personal data mentioned above, for the purposes reported in this privacy notice we will use the following personal data considered sensitive, which require special protection:

  • Asset and financial data
Who do we share your personal information with and for what purposes?

We inform you that your personal data is shared inside and outside the country with the following people, companies, organizations or authorities other than us, for the following purposes:
Administrative, judicial or governmental entities Comply with the legal requirements of the authority. No
Logistics providers Provide the service. No
Companies belonging to the Logra Group and its associates. Offer services No
How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following means:

Email: contacto@logra.com.mx 

To know the procedure and requirements for the exercise of ARCO rights, we put at your disposal the following means:

By writing to the email: contacto@logra.com.mx 

The contact details of the person or personal data department, who is in charge of processing ARCO rights requests, are as follows:

a) Name of the person or department of personal data: Administration Address.

b) Address: Calle 16 # 116 by 13-A and 31, Colonia México, Mérida city, Mérida municipality or delegation, c.p. 97125, in the entity of Yucatán, country of Mexico.

c) Email: contacto@logra.com.mx 

You can revoke your consent for the use of your personal data

You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will mean that we will not be able to continue providing you with the service you requested from us, or the conclusion of your relationship with us.
To revoke your consent you must submit your request through the following means:: 

Email: contacto@logra.com.mx 

To know the procedure and requirements for revoking consent, we provide you with the following means:

Email: contacto@logra.com.mx

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means: 

Email: contacto@logra.com.mx

How can you find out about changes to this privacy notice?

This privacy notice may be modified, changed or updated due to new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We are committed to keeping you informed about any changes that this privacy notice may undergo, through: The website.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: It will be published on the website.

Your consent to the processing of your personal data

I consent to my personal data being processed in accordance with the terms and conditions reported in this privacy notice.[ ]

Last update: 02/06/2016